Shipping & Handling
We usually process and ship orders within 1 to 3 business days from Miami Beach, Florida. Depending on stock and availability, processing times may vary. We do not ship on weekends and U.S. federal holidays. Orders are shipped via USPS or FedEx 1 day priority. If you order more than one item, they may come in more than one package.
It is the customers responsibility to make sure the address information provided is accurate, including city, state and zip code to prevent any error or delays in shipping. Customers shipping address cannot be changed once the order has been shipped out. It is the customers responsibility to review their shipping information before order submission. Failure to provide accurate shipping information may result in a delay and additional shipping costs. Shipping to APO/FPO/DPO addresses may take up to 45 business days for delivery via USPS policy.
Free shipping is offered on all orders of $150 or more (excluding taxes and shipping) and applies to standard domestic shipping only.
Canadian customers’ orders may take up to 30 business days. Please note, you may be subject to import duties and taxes, namely GST (Goods and Services Tax) and HST (Harmonized Sales Tax). In addition, a fee may be levied upon your purchase by Canada Post. These costs are not included in your overall purchase price and Fuggin Vapor is NOT held liable for any custom issues.
International customers (the recipient) is the importer and must comply with all laws and regulations of the destination of origin. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination of origin. Delivery may take up to 4-8 weeks to arrive via USPS policy. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Fuggin Vapor Co has no control over these charges, nor can Fuggin Vapor Co predict what they may be and is NOT held liable for custom issues.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. Using a freight forwarder to ship or hand-carrying items internationally may result in complications not covered by Fuggin Vapor Co. Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs and/or postal authorities.
In addition, we may provide certain order, shipment, product information (such as titles to our international carriers,) and such information may be communicated by the carriers to customs and/or postal authorities to facilitate customs local policies/laws. If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form. Custom authorities require the value of the gift item to be stated directly on the package.
No shipping cost will be refunded for any reason. You will receive an email with the tracking information once the order has been shipped.
DOMESTIC - YOU HAVE 14 DAYS FROM THE DAY YOU RECEIVED TRACKING INFORMATION TO CONTACT FUGGIN VAPOR IF YOU NEVER RECEIVE YOUR PACKAGE. FUGGIN VAPOR WILL NOT BE ABLE TO ASSIST YOU AFTER 14 DAYS.
INTERNATIONAL - YOU HAVE 45 DAYS FROM THE DAY YOU RECEIVED TRACKING INFORMATION TO CONTACT FUGGIN VAPOR IF YOU NEVER RECEIVE YOUR PACKAGE. FUGGIN VAPOR WILL NOT BE ABLE TO ASSIST YOU AFTER 45 DAYS.